Mahjong Help
Download and Connection
- What do I need to do to join a game and start playing Mahjong?
- How do I download the Mahjong software (client)?
- What are the system requirements for my computer if I want to play?
- I downloaded the software but now I can't find it.
- I installed the software. Where do I go to start playing?
- Do I need to go to the web site each time I want to play?
Mahjong Game and Rules
- How do I play Mahjong?
- What kind of Mahjong games do you offer at i-Mahjong?
- What rules do you apply for the Mahjong?
- What should I do if I suspect that another player is cheating?
- What is the commission to the house for the Mahjong?
- What are your chat rules?
- I don't like my chosen Avatar. Can I change it?
Tournaments
- Where can I view upcoming Mahjong tournaments?
- How do I register for a Mahjong tournament?
- Can I play a sidegame and a Mahjong tournament at the same time?
Responsible Gaming
Contact Us
Couldn't get answers to your questions?
Download and Connection
What do I need to do to join a game and start playing Mahjong?
To play Mahjong at i-Mahjong you’ll need to download and install our free software: It can be downloaded simply, securely and easily. download here
How do I download the Mahjong software (client)?
Just click on the download button at any page on the i-Mahjong site.
What are the system requirements for my computer if I want to play?
The minimum system requirements needed to run the Mahjong software are:
Windows 98, ME, 2000, XP or Vista
- 200MHz processor or faster
- 64MB of RAM
- 800 x 600 pixel screen resolution
- 16-bit Colour ("High Colour")
- Sound card (if you desire audio)
- 20MB or greater free disk space
Most computers purchased within the past 5 years will meet these above requirements.
I downloaded the software but now I can't find it.
If you downloaded the software but forgot where you saved it, Just go to Start-->Find-->File or Folders and type in “ MahjongSetup.exe” in the "Named:" box. When you find it, simply double click and the installation wizard will start!
I installed the software. Where do I go to start playing?
Once you have downloaded the software, locate the i-Mahjong icon and click on it. Or you may click on the "Start" and find it under i-Mahjong program
Do I need to go to the web site each time I want to play?
No, you just have to click on the i-Mahjong icon on the desktop and it will automatically connect you so you can start playing.
Mahjong Game and Rules
How do I play Mahjong?
Vist our how to play section for instruction how to play Mahjong. Click here
What kind of Mahjong games do you offer at i-Mahjong?
We offer Express games, Sit and Go and Mulit table tournaments for Riichi, Traditional and Classic rules.
What rules do you apply for the Mahjong?
To read the rules go to the rules section on the site. Click here
What should I do if I suspect that another player is cheating?
If you suspect a player is trying to cheat please contact us with the players screenname and if possible any hand numbers they may have been involved in. Please send as much details relating to the event as you possibly can and we will take appropriate action.
To contact support please click here
What is the commission to the house for the Mahjong?
Mahjong commission structure:
Cash table - 5% of the winning pot
Sit n Go - 10% fee of the initial bet. Max $20
Multi Table Tournament - 10% of the initial bet. Max $20
What are your chat rules?
Certain forms and topics of chat are not allowed on i-Mahjong. Players engaging in offensive chat will be subject to a chat warning or a suspension of their chat privileges. Chat that is not permitted on i-Mahjong includes (but is not limited to):
Profanity: We do not permit profane, vulgar, racist or abusive/insulting chat in our chat windows. We do have a feature by which certain profane or otherwise unacceptable words are asterisked out; A filtered word is one that has been deemed unacceptable on our Mahjong site. Players attempting to bypass the filter may also be subject to a warning or suspension of chat privileges.
Begging/Solicitation: We do not permit players to beg or panhandle for tiles, whether play money or real money. No solicitation is permitted in any Mahjong game at any time. There are facilities in place to prevent many instances of solicitation.
Flooding: The sending of multiple and frequent messages to the chat window in order to drown out legitimate chat is forbidden.
Non-English chat: We are aware that our players are from around the world, and that for many of them English is not their first language. However, at this time our policy on most tables is that English is the only language allowed to be used in i-Mahjong chat. On a small number of tables and in a small number of regional tournaments, chat may be allowed in a particular language and in English. These tables and tournaments will be clearly labeled. If you are not comfortable with non-English chat, please do not join these tables or tournaments.
I don't like my chosen Avatar. Can I change it?
Yes, you may change your image by selecting "Select/Change Image" from the Preferences menu in the Client.
Tournaments
Where can I view upcoming Mahjong tournaments?
You may view upcoming Mahjong tournaments by selecting the Tournament tab" in the Mahjong Client main lobby. You will see all Mahjong tournaments in progress (“Running”), recently completed Mahjong tournaments (“Completed”), and Mahjong tournaments which begin soon (“Registering” or “Announced”).
How do I register for a Mahjong tournament?
If a Mahjong tournament is in the
"Registering" state, highlight that tournament by clicking
on it, then click on the Tournament Lobby button. Once the Tournament
Lobby screen opens, click on Register. You will need to log-in if you
have not already done so for this session.
For more detailed instructions, see how to play section
Can I play a sidegame and a Mahjong tournament at the same time?
Yes, you are welcome to play a side game and a Mahjong tournament simultaneously. In the interest of fairness to all players, we ask that you act promptly when it is your turn in either Mahjong game.
Responsible Gaming
What is i-Mahjong's stance on Responsible Gaming?
Please read our Responsible Gaming Section. Click here
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